Frequently Asked Questions (FAQ)
Mystic Kaarigari
We believe informed choices create better experiences.
Below are answers to the most common questions about shopping with Mystic Kaarigari. If you need anything else, our support team is always here to help.
SHOPPING & ORDERS
How do I place an order?
Simply browse our collections, select your size or variant, and add the item to your cart. Proceed to checkout and follow the steps to complete your order securely.
Can I modify or cancel my order after placing it?
We begin processing orders quickly.
If you need a change or cancellation, please contact us within a few hours of placing the order. Once an order is processed or shipped, changes may not be possible.
Do you offer Cash on Delivery (COD)?
Availability of COD depends on location and order value.
If available, it will appear as an option at checkout.
PRODUCTS & SIZING
How do I choose the right size?
Each product page includes a size guide to help you choose accurately.
If you’re unsure, feel free to contact us before placing your order.
Are the colors and designs shown accurate?
We strive to represent our products as accurately as possible.
However, slight variations may occur due to screen settings or handcrafted elements.
Are Mystic Kaarigari products handmade or printed?
Our products may include:
Printed designs
Hand-inspired artwork
Limited handcrafted or curated elements
Details are always mentioned on the product page.
SHIPPING & DELIVERY
Where do you ship?
We currently ship across India.
International shipping may be introduced in the future.
Where do you ship?
Orders are usually delivered within 5–10 business days, depending on location and product type.
Estimated delivery timelines are shared at checkout.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS.
RETURNS & REFUNDS
What is your return policy?
We accept eligible returns within 7 days of delivery, provided the item is unused and in original condition.
Please refer to our Returns & Refunds Policy for full details.
How long do refunds take?
Approved refunds are processed within 5–7 business days after inspection and credited to the original payment method.
Do you offer exchanges?
At the moment, we do not offer direct exchanges.
You may return an eligible item and place a new order.
PAYMENTS & SECURITY
Are payments secure?
Yes. All payments are processed through secure, trusted payment gateways.
Mystic Kaarigari does not store or access your card or payment details.
What payment methods do you accept?
We accept major debit cards, credit cards, UPI, net banking, and other supported payment methods shown at checkout.
PRIVACY & DATA
How is my personal data used?
We collect only what is necessary to:
Process orders
Provide support
Improve your experience
We never sell or misuse your data.
Please see our Privacy Policy for full transparency.
SUPPORT & CONTACT
How can I contact customer support?
You can reach us at:
support@mystickaarigari.com
Our team typically responds within 1–2 business days.
What if my question isn’t listed here?
We’re always happy to help.
If your question isn’t covered, please reach out — we believe conversation builds trust.